The Inteq’s Customer FIRST Support and Services Program helps our clients protect and extend the value of Invensys products and solutions. The program offers customers the flexibility to choose standardized service offerings. Each includes support services for both hardware and software products with elements such as parts replacement, version upgrades, and technical support.
The program also provides access to a wide range of additional, optional services such as application support, onsite resources and value-added consulting. Customers can further extend the value of the program with Flexible Credits for specialized services, hardware materials and training.
- Protect Critical Investments by effectively maintaining hardware systems.
- Maximize Asset Performance by reducing downtime and maximizing performance levels.
- Reduce Total Cost of Ownership through innovative discounts and flexible funding options.
- Improve Operational Performance by leveraging Inteq resources to drive added value and discover new ways to improve performance.
- Global team of experienced, skilled resources to address any customer need with fast, in-depth technical knowledge.
- Consistent and reliable support services in multiple industries, technologies, and geographies
- Lifecycle support to provide a roadmap for effective planning, budgeting & control.
- Flexibility to select best fit by services, and value-add extensions.